Sending feedback to Zoom

You can help improve Zoom by giving us feedback about your product experience. Your account owners or admins must enable Feedback to Zoom feature, which adds a feedback option in the Zoom desktop client and mobile app.

We will use the collected data to enhance our services and products.

This article covers:

Prerequisites for sending feedback to Zoom

How to send your feedback with Zoom

  1. Sign in to the Zoom desktop client.
  2. Click you profile picture, then click�Help.
    This help menu is also available on versions 5.17.0 and higher under the question mark option near your profile picture.�
  3. Click the Give Feedback tab.
  4. Enter your feedback, then click Submit.

If you do not have the end-of-meeting experience feedback survey enabled, you will also have the option to select a check a box to submit feedback at the end of your meetings.

Android | iOS

  1. Sign in to the Zoom mobile app.
  2. In the bottom-right corner, tap More (Android) or Settings (iOS).
  3. Tap About.
  4. Tap Send Feedback.
  5. Enter your feedback, then tap Send.