article

Sustaining a Community Computing Infrastructure for Online Teacher Professional Development: A Case Study of Designing Tapped In

Authors:

Patricia Schank,

Alexandra Harris,

Mark SchlagerAuthors Info & Claims

Computer Supported Cooperative Work, Volume 16, Issue 4-5

Pages 397 - 429

https://doi.org/10.1007/s10606-007-9049-0

Published: 01 October 2007 Publication History

Abstract

Community computing has recently grown to become a major research area in human---computer interaction. One of the objectives of community computing is to support computer supported cooperative work among distributed collaborators working toward shared professional goals in online communities of practice. A core issue in designing and developing community computing infrastructures --- the underlying socio-technical layer that supports communitarian activities --- is sustainability. Many community computing initiatives fail because the underlying infrastructure does not meet end user requirements; the community is unable to maintain a critical mass of users consistently over time; it generates insufficient social capital to support significant contributions by members of the community; or, as typically happens with funded initiatives, financial and human capital resource become unavailable to further maintain the infrastructure. Based on more than nine years of design experience with Tapped In --- an online community of practice for education professionals --- we present a case study that discusses four design interventions that have sustained the Tapped In infrastructure and its community to date. These interventions represent broader design strategies for developing online environments for professional communities of practice.

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Sustaining a Community Computing Infrastructure for Online Teacher Professional Development: A Case Study of Designing Tapped In

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cover image Computer Supported Cooperative Work

Computer Supported Cooperative Work Volume 16, Issue 4-5

October 2007

161 pages

ISSN:0925-9724

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Copyright © Copyright © 2007 Springer Science+Business Media B.V.

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Kluwer Academic Publishers

United States

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Published: 01 October 2007

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https://dl.acm.org/doi/10.1007/s00766-018-0299-9
Nelimarkka MLeinonen TDurall EDean P(2021)Facebook is not a silver bullet for teachers’ professional developmentComputers & Education10.1016/j.compedu.2021.104269173:COnline publication date: 1-Nov-2021
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Kou YGray CForte APrilla MVivacqua AM�ller CRobert L(2018)Towards Professionalization in an Online Community of Emerging OccupationProceedings of the 2018 ACM International Conference on Supporting Group Work10.1145/3148330.3148352(322-334)Online publication date: 7-Jan-2018
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