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It is our great pleasure to welcome you to this issue of the Proceedings of the ACM on Human- Computer Interaction, on the contributions of the research community Computer-Supported Cooperative Work and Social Computing (CSCW). This issue contains a ...
The Perpetual Work Life of Crowdworkers: How Tooling Practices Increase Fragmentation in Crowdwork
Crowdworkers regularly support their work with scripts, extensions, and software to enhance their productivity. Despite their evident significance, little is understood regarding how these tools affect crowdworkers' quality of life and work. In this ...
Vicariously Experiencing it all Without Going Outside: A Study of Outdoor Livestreaming in China
The livestreaming industry in China is gaining greater traction than its European and North American counterparts and has a profound impact on the stakeholders' online and offline lives. An emerging genre of livestreaming that has become increasingly ...
Customizations and Expression Breakdowns in Ecosystems of Communication Apps
The growing adoption of emojis, stickers and GIFs suggests a corresponding demand for rich, personalized expression in messaging apps. Some people customize apps to enable more personal forms of expression, yet we know little about how such ...
Orienting to Networked Grief: Situated Perspectives of Communal Mourning on Facebook
Contemporary American experiences of death and mourning increasingly extend onto social network sites, where friends gather to memorialize the deceased. That "everyone grieves in their own way'' may be true, but it forecloses important questions about ...
Crowdsourcing Perceptions of Fair Predictors for Machine Learning: A Recidivism Case Study
- Niels van Berkel,
- Jorge Goncalves,
- Danula Hettiachchi,
- Senuri Wijenayake,
- Ryan M. Kelly,
- Vassilis Kostakos
The increased reliance on algorithmic decision-making in socially impactful processes has intensified the calls for algorithms that are unbiased and procedurally fair. Identifying fair predictors is an essential step in the construction of equitable ...
Makers and Quilters: Investigating Opportunities for Improving Gender-Imbalanced Maker Groups
Recent efforts to diversify participation in STEM (Science, Technology, Engineering & Math) activities through informal learning environments, such as hackathons and makerspaces, confirm a real desire for inclusion among potential female participants. ...
Automatically Analyzing Brainstorming Language Behavior with Meeter
Language both influences and indicates group behavior, and we need tools that let us study the content of what is communicated. While one could annotate these spoken dialogue acts by hand, this is a tedious, not scalable process. We present Meeter, a ...
Towards Successful Knowledge Integration in Online Collaboration: An Experiment on the Role of Meta-Knowledge
Successful knowledge integration, that is, systematic synthesis of unshared information, is key to suc-cess, but at the same time a challenging venture for teams with distributed knowledge collaborating online. For example, teams with heterogeneous ...
"This Place Does What It Was Built For": Designing Digital Institutions for Participatory Change
Whether we recognize it or not, the Internet is rife with exciting and original institutional forms that are transforming social organization on and offline. Governing these Internet platforms and other digital institutions has posed a challenge for ...
The Dynamics of Peer-Produced Political Information During the 2016 U.S. Presidential Campaign
Wikipedia plays a crucial role for online information seeking and its editors have a remarkable capacity to rapidly revise its content in response to current events. How did the production and consumption of political information on Wikipedia mirror the ...
Implications of Grassroots Sustainable Agriculture Community Values on the Design of Information Systems
Information system designers embed values into the systems they design, even if unwittingly. However, the values embedded in many information systems clash with values held by many sustainability communities. This research focuses on two grassroots ...
Towards Digitization of Collaborative Savings Among Low-Income Groups
- Hamid Mehmood,
- Tallal Ahmad,
- Lubna Razaq,
- Shrirang Mare,
- Maryem Zafar Usmani,
- Richard Anderson,
- Agha Ali Raza
Rotating Savings and Credit Association (ROSCA) is a mechanism of informal collaborative savings that is widely used across the globe. Despite its popularity and prevalence, it is not well-studied from HCI and CSCW perspectives. The global increase in ...
"The Most Trustworthy Coin": How Ideological Tensions Drive Trust in Bitcoin
Bitcoin is an innovative technological network, a new, non-governmental currency, and a worldwide group of users. In other words, Bitcoin is a complex sociotechnical system with a complex set of risks and challenges for anyone using it. We investigated ...
StressMon: Scalable Detection of Perceived Stress and Depression Using Passive Sensing of Changes in Work Routines and Group Interactions
Stress and depression are a common affliction in all walks of life. When left unmanaged, stress can inhibit productivity or cause depression. Depression can occur independently of stress. There has been a sharp rise in mobile health initiatives to ...
How I Learned What a Domain Was
This paper re-traverses the author's investigations across several years as he sought to pin-down the meaning of the in vivo category 'domain'. The paper is a methodological reflection on the grounded theory approach to concept development, with a focus ...
How Data Scientists Use Computational Notebooks for Real-Time Collaboration
Effective collaboration in data science can leverage domain expertise from each team member and thus improve the quality and efficiency of the work. Computational notebooks give data scientists a convenient interactive solution for sharing and keeping ...
Challenges and Design Considerations for Multimodal Asynchronous Collaboration in VR
Studies on collaborative virtual environments (CVEs) have suggested capture and later replay of multimodal interactions (e.g., speech, body language, and scene manipulations), which we refer to as multimodal recordings, as an effective medium for time-...
"I think people are powerful": The Sociality of Individuals Managing Depression
- Eleanor R. Burgess,
- Kathryn E. Ringland,
- Jennifer Nicholas,
- Ashley A. Knapp,
- Jordan Eschler,
- David C. Mohr,
- Madhu C. Reddy
Millions of Americans struggle with depression, a condition characterized by feelings of sadness and motivation loss. To understand how individuals managing depression conceptualize their self-management activities, we conducted visual elicitations and ...
Collaborative Data Work Towards a Caring Democracy
Researchers in human-centered computing have surfaced a feminist ethic of care in interaction with technologies, in data collection, and in data work. Drawing on two years of ethnographic fieldwork, we consider how democratic caring might be enacted and ...
VidLyz: An Interactive Approach to Assist Novice Entrepreneurs in Making Persuasive Campaign Videos
Videos are essential for successful crowdfunding campaigns. However, without knowledge of the underlying persuasion factors, novice entrepreneurs may find it difficult to optimize their videos for success. This paper presents VidLyz, a novel assistive ...
Technological Frames and User Innovation: Exploring Technological Change in Community Moderation Teams
Management of technological change in organizations is one of the most enduring topics in the literature on computer-supported cooperative work. The successful navigation of technological change is both more challenging and more critical in online ...
Causal Effects of Brevity on Style and Success in Social Media
In online communities, where billions of people strive to propagate their messages, understanding how wording affects success is of primary importance. In this work, we are interested in one particularly salient aspect of wording: brevity. What is the ...
"My cousin bought the phone for me. I never go to mobile shops.": The Role of Family in Women's Technological Inclusion in Islamic Culture
The intersection of Islam and gender affect technological and social interactions for Muslim women in significant ways and remains an understudied domain for CSCW and related fields. Building on 73 qualitative interviews with low-income women in Punjab, ...
Information Materialities of Citizen Communication in the U.S. Congress
In this paper, we use a materiality lens to explore how information and communication technologies condition interaction between citizens and policymakers of the U.S. Congress. We work with ethnographic data - six months of observation in Washington ...
Speedrunning for Charity: How Donations Gather Around a Live Streamed Couch
Games Done Quick (GDQ) is both a week-long video game speedrunning marathon and a successful charity event, raising more than $1.5 million USD in each of its past five events. To understand GDQ's success as an online charity event, we conducted 18 semi-...
Learn2Earn: Using Mobile Airtime Incentives to Bolster Public Awareness Campaigns
In rural parts of the developing world, spreading awareness about critical issues in health, governance, and other topics is challenging and costly. Traditional media such as print, radio and TV each have limitations and offer little guarantee that new ...
The Principles and Limits of Algorithm-in-the-Loop Decision Making
The rise of machine learning has fundamentally altered decision making: rather than being made solely by people, many important decisions are now made through an "algorithm-in-the-loop'' process where machine learning models inform people. Yet ...
The Coerciveness of the Primary Key: Infrastructure Problems in Human Services Work
The premise of a primary key is simple enough: every record or row in a table should have some number or string that can uniquely identify it. Primary keys are essential for linking data spread across database tables, and for looking up and retrieving ...
Computing Education for Intercultural Learning: Lessons from the Nairobi Play Project
This paper explores computing education as a potential site for intercultural learning and encounter in post-conflict environments. It reports on ethnographic fieldwork from the Nairobi Play Project, a constructionist educational program serving ...