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Designing for the wisdom of elders: age related differences in online search strategies

Published: 21 July 2013 Publication History

Abstract

Information search is one of the main reasons that older adults go online, but older adults experience more difficulties than younger adults when interacting with search engines. In this study, 15 younger and 14 older participants completed a battery of cognitive tasks, and then searched for information via a realistic search simulator. Older participants searched using a more methodical strategy that entailed careful word selection and serial processing of search results, while younger participants used a more impulsive strategy whereby they scanned search results quickly and jumped between links more frequently. In keeping with past studies, older adults displayed lower cognitive flexibility, but these deficiencies were apparently offset by their search strategy, and young and old participants ultimately found information in similar amounts of time. We argue that, while age-related cognitive changes certainly exist, their effect on older adults' interactions with search engines may be due to mismatches between older adults' search strategies and the design of current versions of popular search interfaces.

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Cited By

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  • (2016)Supporting Information Search by Older AdultsProceedings of the European Conference on Cognitive Ergonomics10.1145/2970930.2970943(1-8)Online publication date: 5-Sep-2016
  • (2016)Age-related Differences in the Content of Search Queries when ReformulatingProceedings of the 2016 CHI Conference on Human Factors in Computing Systems10.1145/2858036.2858444(5720-5730)Online publication date: 7-May-2016

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      cover image Guide Proceedings
      UAHCI'13: Proceedings of the 7th international conference on Universal Access in Human-Computer Interaction: user and context diversity - Volume 2
      July 2013
      733 pages
      ISBN:9783642391903
      • Editors:
      • Constantine Stephanidis,
      • Margherita Antona

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      Springer-Verlag

      Berlin, Heidelberg

      Publication History

      Published: 21 July 2013

      Author Tags

      1. age
      2. cognitive flexibility
      3. internet search
      4. search strategy

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      View all
      • (2016)Supporting Information Search by Older AdultsProceedings of the European Conference on Cognitive Ergonomics10.1145/2970930.2970943(1-8)Online publication date: 5-Sep-2016
      • (2016)Age-related Differences in the Content of Search Queries when ReformulatingProceedings of the 2016 CHI Conference on Human Factors in Computing Systems10.1145/2858036.2858444(5720-5730)Online publication date: 7-May-2016

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