research-article

Age, technology usage, and cognitive characteristics in relation to perceived disorientation and reported website ease of use

Authors:

Vicki L. HansonAuthors Info & Claims

ASSETS '14: Proceedings of the 16th international ACM SIGACCESS conference on Computers & accessibility

Pages 193 - 200

https://doi.org/10.1145/2661334.2661356

Published: 20 October 2014 Publication History

Abstract

Comparative studies including older and younger adults are becoming more common in HCI, generally used to compare how these two different age groups will approach a task. However, it is unclear whether user "age" is the underlying factor that differentiates between these two groups. To address this problem, an examination into the relationship between users' age, previous technology experience, and cognitive characteristics is conducted. Measures of perceived disorientation and reported ease of use are used to understand links that exist between these user characteristics and their effect on browsing experience. This is achieved through a lab-based information retrieval task, where participants visited a selection of websites in order to find answers to a series of questions and then self reported their feelings of perceived disorientation and website ease of use through a Likert-scored questionnaire.

The presented research found that age accounts for as little as 1% of user browsing experience when performing information retrieval tasks. Further, it showed that cognitive ability and previous technology experience significantly affected perceived disorientation in these searches. These results argue for the inclusion of metrics regarding cognitive ability and previous technology experience when analyzing user satisfaction and performance in Internet based-studies.

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Cited By

Vuong TJacucci GRuotsalo T(2024)Naturalistic Digital Behavior Predicts Cognitive AbilitiesACM Transactions on Computer-Human Interaction10.1145/366034131:3(1-32)Online publication date: 7-May-2024
https://dl.acm.org/doi/10.1145/3660341
Colley MKr�nzle TRukzio E(2022)Accessibility-Related Publication Distribution in HCI Based on a Meta-AnalysisExtended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491101.3519701(1-28)Online publication date: 27-Apr-2022
https://dl.acm.org/doi/10.1145/3491101.3519701
Giassi BSeabra R(2020)Influence of Age on the Usability Assessment of the Instagram Application17th International Conference on Information Technology–New Generations (ITNG 2020)10.1007/978-3-030-43020-7_56(423-428)Online publication date: 12-May-2020
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Index Terms

Age, technology usage, and cognitive characteristics in relation to perceived disorientation and reported website ease of use
1. Applied computing
  1. Law, social and behavioral sciences
2. Information systems
  1. Information retrieval

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cover image ACM Conferences

ASSETS '14: Proceedings of the 16th international ACM SIGACCESS conference on Computers & accessibility

October 2014

378 pages

ISBN:9781450327206

DOI:10.1145/2661334

General Chair:
Sri Kurniawan
University of California Santa Cruz, USA
,
Program Chair:
John Richards
IBM Watson Group, USA

Copyright � 2014 ACM.

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SIGACCESS: ACM Special Interest Group on Accessible Computing

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Association for Computing Machinery

New York, NY, United States

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Published: 20 October 2014

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Research Councils UK

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ASSETS '14

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SIGACCESS

ASSETS '14: The 16th International ACM SIGACCESS Conference on Computers and Accessibility

October 20 - 22, 2014

New York, Rochester, USA

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ASSETS '14 Paper Acceptance Rate 29 of 106 submissions, 27%;

Overall Acceptance Rate 436 of 1,556 submissions, 28%

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Cited By

Vuong TJacucci GRuotsalo T(2024)Naturalistic Digital Behavior Predicts Cognitive AbilitiesACM Transactions on Computer-Human Interaction10.1145/366034131:3(1-32)Online publication date: 7-May-2024
https://dl.acm.org/doi/10.1145/3660341
Colley MKränzle TRukzio E(2022)Accessibility-Related Publication Distribution in HCI Based on a Meta-AnalysisExtended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491101.3519701(1-28)Online publication date: 27-Apr-2022
https://dl.acm.org/doi/10.1145/3491101.3519701
Giassi BSeabra R(2020)Influence of Age on the Usability Assessment of the Instagram Application17th International Conference on Information Technology–New Generations (ITNG 2020)10.1007/978-3-030-43020-7_56(423-428)Online publication date: 12-May-2020
https://doi.org/10.1007/978-3-030-43020-7_56
Sanchiz MAmadieu FChevalier A(2020)An Evolving Perspective to Capture Individual Differences Related to Fluid and Crystallized Abilities in Information Searching with a Search EngineUnderstanding and Improving Information Search10.1007/978-3-030-38825-6_5(71-96)Online publication date: 30-May-2020
https://doi.org/10.1007/978-3-030-38825-6_5
Sanchiz MAmadieu FPaubel PChevalier A(2019)User-friendly search interface for older adults: supporting search goal refreshing in working memory to improve information search strategiesBehaviour & Information Technology10.1080/0144929X.2019.164238439:10(1094-1109)Online publication date: 26-Jul-2019
https://doi.org/10.1080/0144929X.2019.1642384
Debue Nvan de Leemput CPradhan AAtkinson R(2018)Comparative Study of Laptops and Touch-Screen PCs for Searching on the WebEngineering Psychology and Cognitive Ergonomics10.1007/978-3-319-91122-9_33(403-418)Online publication date: 30-May-2018
https://doi.org/10.1007/978-3-319-91122-9_33
Kacorri HHuenerfauth MEbling SPatel KMenzies KWillard M(2017)Regression Analysis of Demographic and Technology-Experience Factors Influencing Acceptance of Sign Language AnimationACM Transactions on Accessible Computing10.1145/304678710:1(1-33)Online publication date: 4-Apr-2017
https://dl.acm.org/doi/10.1145/3046787
Sanchiz MChevalier AAmadieu F(2017)How do older and young adults start searching for information? Impact of age, domain knowledge and problem complexity on the different steps of information searchingComputers in Human Behavior10.1016/j.chb.2017.02.03872:C(67-78)Online publication date: 1-Jul-2017
https://dl.acm.org/doi/10.1016/j.chb.2017.02.038
Mihajlov MLaw ESpringett MRen XOulasvirta AMunteanu CZhao S(2016)The Effect of Dyadic Interactions on Learning Rotate Gesture for Technology-Na�ve Older AdultsProceedings of the International Symposium on Interactive Technology and Ageing Populations10.1145/2996267.2996277(99-108)Online publication date: 20-Oct-2016
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Crabb MHanson V(2016)An Analysis of Age, Technology Usage, and Cognitive Characteristics Within Information Retrieval TasksACM Transactions on Accessible Computing10.1145/28560468:3(1-26)Online publication date: 6-Apr-2016
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