research-article

Value for money: co-designing with underbanked women from rural Sri Lanka

Authors:

Thilina Halloluwa,

Pradeepa Bandara,

Dhaval VyasAuthors Info & Claims

OzCHI '18: Proceedings of the 30th Australian Conference on Computer-Human Interaction

Pages 63 - 73

https://doi.org/10.1145/3292147.3292157

Published: 04 December 2018 Publication History

Abstract

This paper presents findings from a set of co-design workshops aimed at identifying the core values of underbanked women from rural Sri Lanka, associated with their everyday financial practices and experiences. We sought to gain in-depth insights into the aspirations, rationales, and concerns of this demography, where traditionally household finances are handled by men. In collaboration with a Microfinance Institute (MFI), we carried out two co-design workshops involving 17 participants. We used group discussions and various design activities such as persona creation to enable participants to share their experiences related to household finances. From our findings, three central values associated with household finances came out strongly: Supporting Family, Independence, and Spiritual Beliefs. We conclude by reflecting on the values identified while providing suggestions to support those through technology.

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Index Terms

Value for money: co-designing with underbanked women from rural Sri Lanka
1. Human-centered computing
  1. Interaction design
    1. Interaction design process and methods
      1. Participatory design

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OzCHI '18: Proceedings of the 30th Australian Conference on Computer-Human Interaction

December 2018

639 pages

ISBN:9781450361880

DOI:10.1145/3292147

Conference Chairs:
George Buchanan
The University of Melbourne
,
Duncan Stevenson
Australian National University

Copyright � 2018 ACM.

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Published: 04 December 2018

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OzCHI '18

OzCHI '18: 30th Australian Computer-Human Interaction Conference

December 4 - 7, 2018

Melbourne, Australia

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Cited By

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https://doi.org/10.4018/979-8-3693-2061-7.ch005
Wolf SFriedrich PHurtienne J(2024)Still Not a Lot of Research? Re-Examining HCI Research on Religion and SpiritualityExtended Abstracts of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613905.3651058(1-15)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613905.3651058
Hedditch SVyas D(2023)Crossing the Threshold: Pathways into Makerspaces for Women at the Intersectional MarginsProceedings of the ACM on Human-Computer Interaction10.1145/35795997:CSCW1(1-40)Online publication date: 16-Apr-2023
https://dl.acm.org/doi/10.1145/3579599
He CHe LLu ZLi B(2023)"I Have to Use My Son's QR Code to Run the Business": Unpacking Senior Street Vendors' Challenges in Mobile Money Collection in ChinaProceedings of the ACM on Human-Computer Interaction10.1145/35794937:CSCW1(1-28)Online publication date: 16-Apr-2023
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Bellini R(2023)Paying the Price: When Intimate Partners Use Technology for Financial HarmProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581101(1-17)Online publication date: 19-Apr-2023
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Hedditch SVyas D(2022)Design Justice in PracticeProceedings of the ACM on Human-Computer Interaction10.1145/35675547:GROUP(1-39)Online publication date: 29-Dec-2022
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Tang NTao LWen BLu Z(2022)Dare to Dream, Dare to Livestream: How E-Commerce Livestreaming Empowers Chinese Rural WomenProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3517634(1-13)Online publication date: 29-Apr-2022
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